Welcome to

Drive Service Profits Consulting

The automotive industry is not expected to rebound until late 2010. New and used car sales are declining and the impact of those lost sales will impact the parts and service business in 2010.

In today’s difficult economy, dealerships and Auto repair chains are already noticing their repair order count is down when compared to 2008,2009 And 2010 is going to be even more difficult to maintain profitability unless you do something about it. 

Drive Service Profits, has help automotive service departments, Repair shops become more profitable. We offer products and services that are easy to implement and produce amazing results.

Your profitability means everything to us. We are passionate about helping our clients and our goal is to build a relationship that continues after the sale. Your success is a key measure of our success.

With Our Consulting Firm 

We Offer on-Site Training for these different areas in need

• Service Department Efficiency

  • Hours-Loading Scheduling of Reservations, Pre-Write-Ups, and Shop-Loading
  • Best Practice Customer Reception & Customer Handling Production & Efficiency Enhancements
  • Customer Convenient Hours & Days
  • Motivate with Production-Based Pay Plans

  Service Department Advanced Production

• Advanced Production Systems: Lateral Support Groups, Simple Support Groups, Pure Production Teams, Quick Service Teams
• Customer Convenient Hours & Days: Full-day Saturday Service, Rotating Work Schedules, Second Shifts

• Sevice Advisor Training

  • Best Practice Service Selling Processes
  • Repair Descriptions that help Technicians       
  • Walk Around Training
  • Menu Selling

  Service Department Quality Assurance

  • A complete Quality Assurance System
  • Active Delivery to the Customer

  Service Department Merchandising

  • Numerous effective, Dealership-Proven Merchandising Plans

  Service Department Customer Responsive Marketing

  • Variable Labor Pricing

  Service Department Target Objectives

  • Set Target and MAPING process
  •  Objectives for the Overall Department plus Individual Performance.
  • Direct Performance Pay Plans tied to Service Department Objectives
  • Expense Reductions & Controls
    

 

                     Drive Service Profits Consulting